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Customer Support

Read our FAQs

We love hearing from our customers, however, before contacting us with your question(s) we ask that you please review our frequently asked questions page. Your question(s) may have already been answered, which means no waiting on us to get back to you!

Phone Orders


Our phone order line is open Monday through Friday from 9:00 am to 3:30 pm Mountain time, excluding all major US holidays.

This line is for phone orders only. No product, medical, or technical support questions will be answered.

Track an Order

Tracking your order is easy when you follow these three simple steps:

  1. Review your shipment confirmation email to see which carrier you selected at checkout and to get your tracking number
  2. Call the carrier at the number listed below to track, or
  3. Click (or Tap) the carrier's Track Your Order button below

United States Postal Service

Call 1-800-ASK-USPS

Track USPS Order

FedEx (Express and Ground)

Call 1-800-GO-FEDEX

Track FedEx Order

UPS (Air and Ground)

Call 1-800-PICK-UPS

Track UPS Order

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